Parking Facility Management
Parking facility management isn't just about parking cars. The success or inefficiency of parking procedures directly impacts two fundamental success factors: customer satisfaction and profitability.
After 50 years in this industry we've resolved many challenges for our customers with some impressive results.
Challenges:
Revenue Control—Learning to Maximize Parking Facility Management for Optimal Revenue Generation
By examining the revenue and assessing property operations, AAA can identify problems and take corrective action. On average, our customers see a revenue increase of 15-20 percent when they transition to our parking management services.
Traffic Flow—Enhancing Traffic Flow to Increase Patronage and Profit
The ingress and egress of traffic can deter customers and ultimately hinder profitability. By assessing traffic behaviors, AAA Parking can make recommendations and execute changes to ensure favorable customer experiences and optimal profit.
Operational Challenges—Making the Necessary Changes to Enhance Customer Experiences
Every staff member at AAA Parking is trained in service and hospitality to ensure customer satisfaction. Since each of our properties is managed by a member of our executive staff, all issues including staffing and security concerns, rates, and billing questions are addressed promptly. This responsiveness enables us to resolve problems quickly and maintain superior service for our customers as well as parking patrons.
Asset Management—Making the Most of What You've Got
Our asset management services have helped property managers maximize profit by evaluating current procedures and logistics and implementing changes to capitalize on existing conditions. Facility design, space usage, and adherence to proper revenue controls all play a vital role in your bottom line.
AAA Parking currently provides parking management services for the following facilities:
Colleges & Universities
AAA Parking manages student and visitor lots as well as off-campus and special event parking for many schools throughout the Southeast, including Emory University and Georgia Tech.
Our executives work with each campus individually to create an operations plan reflective of the property and its revenue goals. We tailor our accounting and reporting systems to complement existing procedures.
Healthcare
AAA Parking has a reputation of providing exceptional parking management services to healthcare facilities throughout the Southeast. By emphasizing excellence in appearance, revenue control and hospitality, our healthcare customers have seen as much as a 50 percent increase in profit.
With access to AAA executives 24 hours a day, 7 days a week, property managers enjoy immediate conflict resolution. Our on-site employees participate in ongoing hospitality training seminars to ensure service excellence and patron satisfaction.
Hotels
What distinguishes AAA Parking from others in the industry is our desire to know our clients, to reflect their vision and achieve their goals. Our unique ability to create a seamless extension of hotel staff and create positive first and last impressions as parking patrons enter and exit hotel properties set our services apart from all others.
AAA Parking takes a proactive approach when it comes to technology. We've invested in cutting-edge solutions including license plate recognition, valet and self-parking automation, and digital capture of automobiles, all of which enhance productivity and security.
Professional Buildings & Offices
In professional building and office environments, tenant satisfaction is a priority. By focusing on tenant relations and ensuring customer satisfaction, building owners can rest easy knowing their office space is occupied by content residents.
AAA Parking offers a host of services including customized management plans representative of budgetary concerns as well as detailed reporting tools to measure and maintain optimal profitability. These processes are handled at the executive level and are monitored on an ongoing basis.