Parking facility management isn’t just about parking cars. The success or inefficiency of parking procedures directly impacts two fundamental success factors: customer satisfaction and profitability.
After more than 50 years in this industry we’ve resolved many challenges for our customers with some impressive results.
By examining the revenue and assessing property operations, AAA can identify problems and take corrective action. On average, our customers see a revenue increase of 15-20 percent when they transition to our parking management services.
The ingress and egress of traffic can deter customers and ultimately hinder profitability. By assessing traffic behaviors, AAA Parking can make recommendations and execute changes to ensure favorable customer experiences and optimal profit.
Every staff member at AAA Parking is trained in service and hospitality to ensure customer satisfaction. Since each of our properties is managed by a member of our executive staff, all issues including staffing and security concerns, rates, and billing questions are addressed promptly. This responsiveness enables us to resolve problems quickly and maintain superior service for our customers as well as parking patrons.
Our asset management services have helped property managers maximize profit by evaluating current procedures and logistics and implementing changes to capitalize on existing conditions. Facility design, space usage, and adherence to proper revenue controls all play a vital role in your bottom line.
AAA Parking currently provides parking management services for the following facilities:
AAA Parking manages student and visitor lots as well as off-campus and special event parking for many schools throughout the South, including Emory University and Georgia Tech.
Our executives work with each campus individually to create an operations plan reflective of the property and its revenue goals. We tailor our accounting and reporting systems to complement existing procedures.
AAA Parking has a reputation of providing exceptional parking management services to the healthcare facilities we serve. By emphasizing excellence in appearance, revenue control and hospitality, our healthcare customers have seen as much as a 50 percent increase in profit.
With access to AAA Parking executives 24 hours a day, 7 days a week, property managers enjoy immediate conflict resolution. Our on-site employees participate in ongoing hospitality training seminars to ensure service excellence and patron satisfaction.
What distinguishes AAA Parking from others in the industry is our desire to know our clients, to reflect their vision and achieve their goals. Our unique ability to create a seamless extension of hotel staff and create positive first and last impressions as parking patrons enter and exit hotel properties set our services apart from all others.
AAA Parking takes a proactive approach when it comes to technology. We’ve invested in cutting-edge solutions including license plate recognition, valet and self-parking automation, and digital capture of automobiles, all of which enhance productivity and security.
In professional building and office environments, tenant satisfaction is a priority. By focusing on tenant relations and ensuring customer satisfaction, building owners can rest easy knowing their office space is occupied by content residents.
AAA Parking offers a host of services including customized management plans representative of budgetary concerns as well as detailed reporting tools to measure and maintain optimal profitability. These processes are handled at the executive level and are monitored on an ongoing basis.
AAA Parking has one mission—To Enhance Value by Ensuring Excellent Experiences.
We achieve this mission by providing unparalleled parking management services that deliver a measurable return. Our clients enjoy improved customer satisfaction, reduced expenses, elimination of liability, and parking environments built on efficiency and courtesy.
From large-scale events to small, private venues, and from full-service, four-diamond hotels and resorts to public parking lots, we have the experience and talent needed to manage any parking challenge.
Our corporate headquarters are located in Atlanta, Georgia, with regional offices in Plantation, Florida and Los Angeles, California. The company currently operates 200 properties, employs over 1500 people and manages more than 70,000 parking spaces daily throughout the South and Midwest. We provide service to the following cities:
AAA Parking was established in 1956 by George E. Williams. The company’s unique emphasis on relationship building and quality service quickly pushed us to the forefront of the industry. Acquired by Selig Enterprises in 1981, our success continued to soar. Over fifty years later, the company boasts an impressive roster of blue-chip clients and a debt-free balance sheet.
Still a family-operated business, President Ron Williams continues to instill the same values his father did in 1956. Despite our exponential growth, we maintain our core values, emphasizing a commitment to customer service, employee growth and relational business practices.